- Job Vacancy > Customer Care
Location > Arusha
Position Type > Full Time
Organization Type >Company Celpon
Application Deadline: 11 Jun 2016
CUSTOMER CARE POSITION DESCRIPTION:
QUALIFICATION
-a diploma in social sciences
-not less than one year experience
- Good personality, smart, charming and presentable
Duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed
-a diploma in social sciences
-not less than one year experience
- Good personality, smart, charming and presentable
Duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed
APPLICATION INSTRUCTIONS:
Candidates must send the following
-CV
-Recent Passport size photograph
-CV
-Recent Passport size photograph
via APPLY NOW button below
NB: failure to a send a photograph will result in early disqualification
NB: failure to a send a photograph will result in early disqualification
